CELEBRATING 18 YEARS OF BUWW COVERINGS

FROM GARAGE TO GLOBAL

      In 1993, Phil Zeilinger started his own upholstery business from his home, mostly repairing furniture for large furniture companies. His true entrepreneurial goals, however, lay elsewhere. Having worked in the machine-tool coverings business for several years, Zeilinger felt the itch to go out on his own and create a company that would set the standard for machine tool protection solutions—from both a product and service standpoint. From a small rented space in Rockford, Ill., BUWW Coverings was born.

Building an enterprise

Over the years, the company grew steadily. In 1996, BUWW moved its U.S operations to a 10,000 square-foot facility in Rockford. Four short years later, the company expanded to Canada, with a 5,600 square-foot facility in St. Thomas, Ontario. 

Over the next decade, the rapid growth continued, with facilities in 

Mexico                                                    and                         Brazil

         

“We were doing quite a bit of work in Canada and Mexico, and our strong commitment to customer service made expanding into those areas an easy decision,” says Zeilinger. “Being closer to our customers not only made it easier to fulfill on-site service requirements and assure quicker product delivery, but it also allowed us to be a better, more hands-on partner.”

Today, the company employs 50 and provides a wide range of machine-tool protection solutions and services, including guide-way covers, custom enclosures and horizontal- and vertical-mounting bellows. It boasts a 37,000 square-foot U.S. facility, a 10,000 square-foot facility in Canada, a 9,000 square-foot facility in Mexico and a 14,000 square-foot facility in Brazil. By following BUWW’s proven business model, Zeilinger says, the Brazil facility has become the number one provider of way cover and way-cover repair in the country.

“My vision has always been to provide a level of customer service and satisfaction that is above the expectation,” Zeilinger explains.

Our Professionals

BUWW's professionals work with customers on an ongoing basis to find the best solutions for their machine-protection needs—including visiting customers’ factories to devise, manufacture and install custom solutions. Zeilinger says his customers rely on BUWW’s knowledgeable professionals to act as strategic partners. Rather than expecting customers to identify and request specific solutions, BUWW product and repair specialists analyze each customer’s situation and provide the appropriate consultation, products and services. This proactive, problem-solving attitude toward customer service instills trust and appreciation in BUWW’s customers.

                                                      

Zeilinger says he also has an open-door philosophy with his customers: He wants to hear from them—both positive feedback as well as constructive criticism.

“I like to know my customers on a first-name basis. This allows me to meet their needs faster and easier,” he says.

As BUWW has grown, BUWW's vision for exceptional customer service and hard work has been impressed on every new hire and within every new location.

   With the company’s continued expansion—BUWW opened a new 16,000-square foot facility in Murrieta, California; having a solid business philosophy and a superior technology partner to provide customer service and satisfaction above and beyond our customers’ expectations at all cost.”

 In this anniversary BUWW Coverings would like to say Thank You for your business and we wish to continue providing solutions for your Machines.

Thank you again,

BUWW COVERINGS STAFF